DEVELOPMENT OF ACTION PLAN OF PRIVATE VOCATION SCHOOL BY USING BALANCED SCORECARD APPORACH WITH SOAR ANALYSIS: CASE STUDIES DONBOSCOSURAT TECHNOLOGICAL COLLEGE
Keywords:
Development of action plans, management with Balance Scorecard, SOAR Analysis, Appreciative Inquiry, Model.Abstract
The purposes of this research were to study context and environment of the Don
Bosco Surat Technological College following the Appreciative Inquiry concept; to develop
action plans using a Balance Scorecard approach with SOAR Analysis: Case study of Don Bosco
Surat Technological College and to present a form of development of action plans using a
Balanced Scorecard approach: Case study of Don Bosco Surat Technological College.
The group that provides information used in the research were 69 people consisting of college’s
stakeholders divided into 4 following groups: Directors, teachers and college personnel group,
students group, parents and community group and establishments and alumni group in Don
Bosco Surat Technological College. 24 action research teams, 7 important informants based on
interviews to the Creating questions in 10 dimensions according to Appreciative Inquiry
concept, Workshop by specialized 2 times, 5 experts will monitor and evaluate the strategic
plan, 9 experts in the connoisseurship, and evaluate the action plan and confirmation of the
model. The research tools were consisted of interview forms, Workshop, and expert-based
seminar and group discussion.